Email Messages Essay Example | Topics and Well Written Essays - 250 words

Email Messages - Essay Example In line with this, an organization will require email etiquette to ensure professionalism, efficiency and protection from liability such as costly law suits as a result of bad language (Swinton). There are a few guidelines of how to write a good business email. First of all use a language that is official so that both parties understand the message communicated. The message you are trying to convey is concise and straight to the point. This helps to avoid time wastage for the reader. While writing ensure proper spelling, grammar and punctuation, avoid writing in capitals and go through the message to identify mistakes before sending it. It is good to always include the subject of your communication so that the recipient easily knows what to expect in the message. Always use a polite tone, be personal but formal (Swinton). While replying to business emails make sure that you are prompt, answer all questions asked by the customer. Avoid sending attachments unless asked by the recipient of the email. Do not leave out the email thread when writing as it shows the previous message which you are replying to. Do not use fancy fonts in your writing unless communicating graphics (Appleman 20-40). These are the basic issues that one should consider in all business emails in order to foster good understanding and trust between businesses or a client and an organization. Swinton, Lyndsay. "10 Tips for writing business emails that say the right thing about you." 2010. Management For The Rest of Us. 27 September 2011